St-Ratnova Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through third-party providers)
b. Non-Personal Information
- Browser type
- Device information
- IP address
- Pages visited on our website
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate with you about your purchases
- Provide customer support
- Improve our website and services
- Send promotional emails (only if you opt in)
- Prevent fraud and enhance security
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Payment providers to process transactions
- Delivery partners to ship your orders
- Service providers who help operate our website
All third parties are required to protect your information.
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance user experience
- Remember your preferences
- Analyze website traffic
You can choose to disable cookies through your browser settings.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (where applicable)
- Opt out of marketing communications
To exercise these rights, contact us at style@st-ratnovaservices.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.